首頁 » 新聞 » iPhone 6 / 6s 意外關機?蘋果官方正式作出回應
標籤:

iPhone 6 / 6s 意外關機?蘋果官方正式作出回應

 

iPhone 6、iPhone 6s 出現自動關機和電池問題導致 Apple 推出電池更換計劃,不過到底為什麽會有大批用戶同時受到影響?Apple 今天終於作出回應:“在 iOS 10.2.1 中,Apple 進行了改進,以減少少數用戶使用其 iPhone 遇到的意外關機事件。 已經有超過 50% 的設備升級 iOS 10.2.1,並且我們從升級程序收到的診斷數據顯示,意外關機問題情況已經減少 70~80%。Apple 在 iOS 10.2.1 還添加了手機重新啟動的能力,以往 iPhone 自動關機後需要連接充電器,現時可以直接手動重新啟動。”因此建議各位 iPhone 用戶儘快升級 iOS 10.2.1

Apple 發給小編的電郵原內容:

With iOS 10.2.1, Apple made improvements to reduce occurrences of unexpected shutdowns that a small number of users were experiencing with their iPhone. iOS 10.2.1 already has over 50% of active iOS devices upgraded and the diagnostic data we’ve received from upgraders shows that for this small percentage of users experiencing the issue, we’re seeing a more than 80% reduction in iPhone 6s and over 70% reduction on iPhone 6 of devices unexpectedly shutting down.

We also added the ability for the phone to restart without needing to connect to power, if a user still encounters an unexpected shutdown. It is important to note that these unexpected shutdowns are not a safety issue, but we understand it can be an inconvenience and wanted to fix the issue as quickly as possible. If a customer has any issues with their device they can contact AppleCare.

原文鏈接:iPhone 6 / 6s 意外關機?蘋果官方正式作出回應,轉載請註明來源!